All you need to do is give us your personal details, and we’ll conduct a car finance check on your behalf.
We’ve partnered with leading consumer credit agency Equifax, so we can find all your historic car finance agreements, even if you don’t remember the lender or vehicle registration.
Once we submit a claim to your lender, ordinarily they have eight weeks to respond to your claim. If they don’t we may go the Financial Ombudsman on your behalf, and then wait for its verdict.
Please be aware that the lenders’ regulator, the Financial Conduct Authority (FCA) is assessing the widespread problem of car finance mis-selling, and as such has introduced a temporary pause on lenders responding to some complaints. We will notify you if your claim is subject to such a pause.