Close Brothers Car Finance Claims

Car finance may have been mis-sold to you if you were not fully informed about the level of commission you would be paying throughout the contract.

Mis-selling of car finance was widespread, so if you purchased a car on finance on or after 2007, you may be eligible.

The amount you’ll be able to claim is dependent on how much you borrowed, how much interest you were charged, and the commission model employed. You may receive compensation of up to £700 per car finance agreement.

The FCA predicts as much as £8.2 billion could be paid out to consumers who purchased motor finance between 2007 and 2024.

You can pursue your PCP car finance claim yourself for free directly with your lender, via the Financial Ombudsman Service, or under any future FCA redress scheme.

While we aim to maximise your compensation using our expertise, there is no guarantee we will recover more than you could achieve independently.

We offer a free assessment service, meaning we’ll find out if you’re eligible to claim for free.

Once we submit your claim, we operate on a no-win no-fee basis, meaning you will not be charged if your claim is unsuccessful. If your claim is successful, we will charge a percentage of the compensation awarded as payment for the time we have spent on your case.

Enter your basic details into our free eligibility checker. We’ll search for all your finance agreements automatically. If you’re eligible, our experts will handle the process from there to get you what you’re owed. If your claim is unsuccessful, you won’t pay a penny. 

All you need to do is give us your personal details, and we’ll conduct a car finance check on your behalf.

We’ve partnered with leading consumer credit agency Equifax, so we can find all your historic car finance agreements, even if you don’t remember the lender or vehicle registration.

Once we submit a claim to your lender, ordinarily they have eight weeks to respond to your claim. If they don’t we may go the Financial Ombudsman on your behalf, and then wait for their verdict.

Please be aware that the lenders’ regulator, the Financial Conduct Authority (FCA) is assessing the widespread problem of car finance mis-selling, and as such has introduced a temporary pause on lenders responding to some complaints. We will notify you if your claim is subject to such a pause.

Yes, absolutely. If you had more than one finance agreement between 2007 and 2024, you can make a separate claim for each one.

Each agreement will be reviewed individually, and you could receive compensation for every eligible deal.